Terms of Service

These Terms of Service govern your use of https://autonestiq.com/ ("autonestiq") and the services provided through this online store, operated by Chengdu Xiaolin Qianhui Network Technology Co., Ltd. By using our website or placing an order, you agree to these Terms and the policies published on our website.

Overview

autonestiq is an online store for automotive products and accessories. Throughout these Terms, "autonestiq," "we," "us," and "our" refer to Chengdu Xiaolin Qianhui Network Technology Co., Ltd..

By using our website or placing an order, you agree to these Terms of Service and any policies referenced on the website. If you do not agree, please do not use our website or services.

Online Store Terms

You must be legally capable of entering into a binding agreement in your place of residence to use this website or make a purchase. You may not use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose. You must not introduce malicious code or interfere with the website's security or operation.

Products and Information

autonestiq offers automotive accessories and related products. We aim to present product descriptions, dimensions, materials, compatibility information, installation guidance, prices, and images as accurately as possible. Actual appearance may vary slightly due to screen settings, lighting, photography, or manufacturing variations. Customers are responsible for reviewing product information, compatibility, directions, warnings, and intended use before purchasing. We may modify or discontinue products without prior notice.

Orders

Submitting an order does not guarantee acceptance. We may refuse, limit, or cancel an order for legitimate reasons, including product availability, payment failure, suspected fraud, pricing errors, shipping restrictions, compatibility concerns, or inaccurate customer information. If we cancel an order after receiving payment, the applicable amount will be refunded to the original payment method. Customers are responsible for providing complete and accurate billing, shipping, and contact information.

Prices and Payment

Prices are displayed in the currency shown on the website and may change without notice. Shipping charges, taxes, duties, discounts, and other applicable fees will be displayed at checkout where available. Additional customs charges may be imposed by local authorities. Payments may be processed by independent payment providers under their own terms and privacy policies.

Shipping and Delivery

Processing times, available shipping methods, estimated delivery periods, and related conditions are described in our Shipping Policy. Delivery dates are estimates and are not guaranteed.

Returns and Refunds

Returns, refunds, cancellations, damaged products, and incorrect orders are handled according to our Return & Refund Policy. Please contact us before returning any product. Unauthorized returns may not be accepted or processed.

Intellectual Property

All website content, including text, images, graphics, logos, designs, product photographs, and page layouts, is owned by or licensed to autonestiq and protected by applicable intellectual-property laws. You may not copy, reproduce, modify, distribute, publish, or commercially exploit our content without prior written permission.

Prohibited Uses

You may not use the website for unlawful, fraudulent, or misleading activities; to violate the rights of others; to submit false or inaccurate information; to distribute malware or harmful code; to collect personal information without authorization; to interfere with website security or operation; or to misuse our products, services, or intellectual property. We may suspend or terminate access when these restrictions are violated.

Third-Party Services

Our website may use third-party services, including payment processors, shipping carriers, analytics providers, and other service providers. We are not responsible for the content, availability, privacy practices, or terms of independent third-party services.

Disclaimer and Limitation of Liability

We aim to keep our website and services accurate, secure, and available, but we do not guarantee uninterrupted or error-free access. To the maximum extent permitted by law, the company will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, services, products, or installation. This does not exclude liability that cannot legally be limited.

Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices, or legal obligations. The latest version will be posted on this page.

Business Information

autonestiq is an online retail store for automotive products and accessories, operated by Chengdu Xiaolin Qianhui Network Technology Co., Ltd.  

The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through autonestiq.

Brand Name: autonestiq

Company Name: Chengdu Xiaolin Qianhui Network Technology Co., Ltd.

Registered Address: 426 Shuyue Road Section 1, Building 8, 4th Floor, Unit 1, Room 606, Yixin Subdistrict, Shuangliu District, Chengdu, Sichuan, China

Website: https://autonestiq.com/

Email: service@autonestiq.com

Customer Support: Email support is available at the address above. We aim to respond within 1-2 business days.