Contact Us

We are here to make your shopping experience with autonestiq as seamless as possible.

Whether you need help selecting an automotive accessory, checking vehicle compatibility, or asking about an existing order, our customer support team will be happy to assist you.

How We Can Help

Please contact us regarding:

Product specifications, dimensions, materials, and compatibility

Installation guidance and intended use

Order confirmations and status updates

Shipping and delivery enquiries

Damaged, defective, missing, or incorrect items

Returns and refunds

Payment-related questions

Privacy requests or other customer-service concerns

Existing Orders

When contacting us about an existing order, please include:

Your order number

The email address used at checkout

A brief description of your enquiry

This information will help us locate your order and assist you more efficiently.

Damaged or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

Please include clear photographs or videos of the product, the issue, the original packaging, and the shipping label so that we can review your request.

Returns

Please contact us before returning any item. Our customer support team will review your request and provide the appropriate return instructions and designated return address.

Items returned without prior authorization may not be accepted or processed.

Business Information

autonestiq is an online retail store for automotive products and accessories, operated by Chengdu Xiaolin Qianhui Network Technology Co., Ltd.

 The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through autonestiq.

Brand Name: autonestiq

Company Name: Chengdu Xiaolin Qianhui Network Technology Co., Ltd.

Registered Address: 426 Shuyue Road Section 1, Building 8, 4th Floor, Unit 1, Room 606, Yixin Subdistrict, Shuangliu District, Chengdu, Sichuan, China

Website: https://autonestiq.com/

Email: service@autonestiq.com

Customer Support: Email support is available at the address above. We aim to respond within 1-2 business days.

We aim to respond to customer inquiries within 1-2 business days.